Frequently asked questions.
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Social media provides a powerful platform to build brand awareness, engage with your target audience, drive website traffic, generate leads, and increase conversions. It allows you to create meaningful connections with your customers, showcase your products or services, and establish your brand as a thought leader in your industry. A strategic social media presence can contribute significantly to your overall business growth.
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We analyse your target audience, industry, and business objectives to determine the most suitable social media platforms for your business. We consider factors such as audience demographics, user behaviour, and platform features. Our goal is to focus on platforms where your target audience is most active, ensuring maximum reach and engagement.
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We believe in collaboration and consider your involvement as valuable input in the social media process. We work closely with you to understand your brand, goals, and preferences. We encourage your input on content direction, approval processes, and any specific requirements you may have. We provide transparent communication and regular updates to keep you informed and engaged throughout the process.
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Our initial process involves a careful evaluation of your requirements and ensuring that we are the right fit for your needs. We understand that every client is unique, and it's important for us to provide tailored solutions that align with your goals.
We encourage you to explore our range of services and assess how they align with your specific needs. If you find that our services resonate with your requirements and you'd like to proceed further, we offer a complimentary Discovery call option. This call allows us to have a detailed conversation where we can learn more about your brand, discuss your specific goals, and address any questions or concerns you may have.
If you are satisfied with the proposed solutions, we can proceed with the next step: acceptance and onboarding. At this stage, we will formalise our collaboration and discuss the specifics of our working relationship. We will outline the scope of work, timelines, and any other important details to ensure a smooth transition.
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The timeline between acceptance and the actual launch can vary depending on the scope of services required and the specific deliverables involved. However, rest assured that we work diligently to create a timeline that suits both our schedules and ensures an effective launch for your brand.
Typically, the duration for onboarding your brand and making it social media ready falls within the range of 4 to 6 weeks. This timeframe allows us to devote ample attention to each step of the process, ensuring a comprehensive and high-quality outcome.
To provide clarity and accountability, we include specific due dates in the contract when you sign up with us. This way, you'll always know when to expect key milestones and deliverables.
Our aim is to foster open communication and transparency throughout the project, enabling you to plan and prepare accordingly.
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Our goal is to support small businesses and help them achieve their digital marketing goals within their means. We can explore different approaches, such as adjusting the scope of the services, exploring alternative strategies, or considering a phased implementation that aligns with your financial capabilities.
